The Opportunity

We are seeking a Technical Sales Representative to play a critical role in expanding and supporting our customer base across Europe. This position is at the heart of our commitment to delivering exceptional technical and sales support. You will act as a trusted advisor, leveraging your expertise in audio technologies to offer innovative solutions that meet and exceed customer expectations. This is a unique opportunity to represent a cutting-edge brand and help shape the future of professional audio in the region.

The ideal candidate for this position will be based in the UK, have at least five years of experience in sales or related roles; however, candidates with less experience may be considered if they can demonstrate exceptional skills or proficiency in relevant areas. This is an exceptional opportunity for a self-starter.

Work Location

• United Kingdom

Essential Functions

• Respond promptly to inbound leads and customer inquiries from European customers.
• Identify and establish new business opportunities within the territory.
• Organize sales visits and product demonstrations, showcasing technical expertise.
• Deliver expert advice and support on Point Source Audio products, with a focus on technical details and application-specific solutions.
• Supply accurate quotes and assist customers with purchase processes.
• Provide pre-sales and post-sales technical support to ensure customer satisfaction.
• Maintain a high level of product knowledge, particularly for miniature microphones and associated technologies.
• Build and nurture strong relationships with customers to drive repeat business and loyalty.
• Coordinate with internal teams, including marketing, engineering, and operations, to ensure customer needs are met.
• Represent Point Source Audio at industry events, trade shows, and customer sites as required.
• Provide feedback to the product development team based on customer insights and market trends.
• Attend trade exhibitions, conferences, and meetings to build brand presence and stay informed of market trends.
• Travel as needed to meet customers and attend events (estimated 25–40% travel).

Required Skills

• Proven sales or technical support experience in the audio industry, preferably with a focus on professional or performance audio products.
• Bachelor’s degree in engineering, audio technology, business, or a related field is preferred.
• Strong understanding of audio technologies; experience with microphones is highly desirable.
• Exceptional customer service and relationship-building skills.
• Ability to forge strong, long-lasting relationships with clients.
• Excellent communication and presentation skills, both written and verbal.
• Solid technical background with a strong understanding of audio solutions and applications.
• Proficient in MS Office and CRM tools (Salesforce preferred).
• Self-motivated and results-driven, with excellent organizational and time-management abilities.
• Ability to work independently in a remote environment while maintaining clear communication with the broader team.
• Willingness to travel as required.

Desired Experience

• Industry knowledge of multimedia, audio-visual, or audio networks.
• Background in sales, marketing or management.